Refund Policy

Last updated: September 10, 2024

1. Introduction

At Video Studio AI, we aim to ensure our customers are satisfied with their experience. If you are not fully satisfied with your purchase, we’re here to assist.

2. Refund Eligibility

To be eligible for a refund, you must request it within 30 days of your purchase.
Since Video Studio AI provides digital services, please make sure you have fully tested the platform through available trials before making a purchase.
A valid proof of purchase is required.

3. Refund Process

To request a refund, please contact our customer support at [email protected] with your order details. Once your refund request is received and reviewed, we will notify you of the status of your refund.

4. Approved Refunds

If your refund is approved, we will initiate a credit to your original method of payment. The refund processing time will depend on your payment provider's policies.

5. Non-Refundable Items

Please note, we cannot offer refunds for:

• Any refund requests made after 30 days
• Any services where the activation or subscription code has been redeemed or used

6. Contact Us

If you have any questions about our Refund Policy, feel free to reach out to us at [email protected].